Delivery and payment
Pickup
Karaganda, you collect it
- Price
- Free
- Address
- 1/9 Okhotskaya St., 3rd floor
- Hours
- Mon-Fri 10:00 - 19:00
Courier in Karaganda
To the address in your order
- Price
- 1 000 ₸
- Free from 15 000 ₸
Across Kazakhstan
To any city
- Price
- 1 490‑2 990 ₸
- Depends on the city, free from 30 000 ₸
- Time
- 1-8 days after it is made
- Services
- CDEK, Kazpost, Yandex Delivery
Pickup in Karaganda
Free. 1/9 Okhotskaya St., 3rd floor, Mon-Fri 10:00 - 19:00. The order is paid in advance, nothing to pay on the spot. We will let you know when the order is ready.
Courier in Karaganda
1 000 ₸. Free from 15 000 ₸. The courier brings the order to the address in your order and hands it to you or to the person you name.
Across Kazakhstan
We deliver to any city in Kazakhstan: CDEK, Kazpost or Yandex Delivery, whichever suits your city. 1 490 ₸ to 2 990 ₸ depending on the city, free from 30 000 ₸. Time: 1-8 days after the order is made. The exact price and time for your city are shown at checkout. We send the service and the tracking number when we ship the order.
When your order arrives
The total time is the making time plus the delivery time. We show the ready date in the cart and at checkout: it is based on the print queue. When we hand the order over for delivery, we send you the tracking number.
Payment
The order is paid by card on the site: Visa, Mastercard, Apple Pay or Google Pay. Payment goes through the secure page of the Freedom Pay payment service: you enter card details there, and they never reach us. Step by step: Card payment.
Payment is always in full in advance, nothing to pay on receipt. We do not take cash. Printing starts after payment, and the organizer is usually ready in 3-4 business days. We hold your place in the print queue for 24 hours after you place the order. The fiscal receipt is on the order page, and we email you the link if you gave an email address.
Refunds
We refund to the same card you paid with, within 10 calendar days from the day the item comes back to us or, if it does not need to be returned, from the day of your email. When the money appears on your account depends on the bank that issued the card. You can return or exchange the organizer within 14 days after receipt if it has not been used. The terms are on the Returns page.